White-label partner portal

Your partners self-serve. Under your brand.

A portal your MSPs actually use — for provisioning licenses, paying invoices, disputing lines, and opening tickets back to the vendor. White-labelled end-to-end. Reduces the "where's my invoice" ticket load by 70-80% at the distributors we work with.

Northbay IT · portal.partner
j.chen@northbayit.com.au
April invoice
$24,104.60 DUE 30
Licenses provisioned this month
+ 12 seats
Open disputes
none
Vendor tickets
2 open · 8 resolved this month
Concentric arches with warm amber light at the centre, representing the partner portal's layered access.
What partners can do themselves

The tickets you used to answer, automated.

Download invoices & statements

Every invoice, statement, and credit note — PDF and CSV, any period, any entity. No more "can you resend" emails.

Pay online

Credit card, direct debit (AU ABA / NZ DDR), PayID, BPAY. Saved payment methods per entity.

Provision and de-provision licences

Add, remove, or swap SKUs for Microsoft, Dropsuite, Sophos and supported vendors — with mid-cycle proration handled automatically.

Dispute a line

Open a dispute against any line on any invoice. The distributor ops team gets a structured ticket with the source context attached.

Ticket-to-vendor

Raise a support ticket that routes straight to the right vendor with partner and tenant context pre-populated.

Margin-safe catalogue

Browse the catalogue of vendor SKUs your distributor makes available, at partner-specific pricing — with signup flows for new vendor lines.

White-label, properly

Your brand, not ours.

Your domain

Host on portal.yourdomain.com.au. We handle SSL, DNS, hardening.

Your identity

Logo, colours, typography, email sender domain, invoice PDF template — all yours. No "Powered by" anywhere your partners look.

Your SSO

Microsoft Entra, Okta, Google Workspace — partners sign in with their existing identity provider. Scim provisioning supported.

Give your partners a portal they'll actually open.

See the partner experience end-to-end — walkthrough tailored to the SKUs you carry.