Not just billing.
Every invoice line is matched to the vendor cost behind it before it ever reaches a partner. Sell-side and buy-side in one view. Exceptions quarantined, not silently absorbed.
Cloud Billing Services is the billing and reconciliation platform built for Australian value-added cloud and software distributors — the companies sitting between a dozen vendors and hundreds of MSPs. Ingest every supplier feed, apply every channel pricing rule, generate every partner invoice, and prove every margin — in one governed flow.
Every supplier sends a different shape — JSON streams, CSV drops, XLSX attachments, marketplace exports. They arrive, get normalised, priced against every partner-specific rule, reconciled line by line, and consolidated into a single partner invoice. All in one governed flow, all provable.
Horizontal billing platforms (Zuora, Chargebee) weren't designed for multi-tier channel. Cloud marketplaces (Pax8, CloudBlue) want to be the distributor, not empower one. MSP payment tools (ConnectBooster, Gradient) sit one tier downstream from where you operate.
So you've built a month-end process out of spreadsheets, exports, pivot tables, and heroics. Three thousand invoice lines. Ten supplier reconciliations. No universal customer ID. Margin that leaks a tenth of a cent at a time until, suddenly, it's three percent of the P&L.
Cloud Billing Services is the layer that was missing.
Every invoice line is matched to the vendor cost behind it before it ever reaches a partner. Sell-side and buy-side in one view. Exceptions quarantined, not silently absorbed.
Distributor → reseller → end-customer multi-tier. Mixed cadences, NFR / NFP / internal-use, mid-month price changes, partner-specific markups and caps. Purpose-built — not adapted.
Your customer data stays in Australia. AU support hours. AU GST and NZ GST handled natively. No feature flags waiting on a US product team.
The underlying platform has been running real telco-grade billing since 1994. That depth — mediation, rating, taxation, reconciliation — is now pointed at channel complexity.
When the Microsoft CSP feed lands and your partner agreements post, the reconciliation view shows you every line that didn't match — quarantined, tagged, and waiting for a decision. No partner invoice is generated until the exceptions clear.
| Partner | SKU | Billed | Expected | Delta | Reason |
|---|---|---|---|---|---|
| Northbay IT | M365-E3-AU | $4,218.00 | $3,982.50 | +$235.50 | Mid-period |
| Harbourline Tech | DS-BKP-EXCH | $612.90 | — | +$612.90 | No agreement |
| Wattle Cloud Group | DATTO-SIRIS | $1,940.00 | $2,180.00 | −$240.00 | Price drift |
| Kiwi Managed Services | SOPH-XDR | $880.00 | $880.00 | — | Matched |
Each capability is deep on its own. Together, they're the end-to-end system a distributor runs a business on.
Match every supplier line to the partner contract that should cover it. Exceptions quarantined before invoicing.
Explore →CSV, XLSX, JSON, XML, PDF, emailed invoices, APIs. Catalogue normalisation across vendor SKUs and internal codes.
Explore →Distributor → reseller → end-customer. Markups, rebates, bundles, caps, commissions. AU and NZ GST native.
Explore →Real-time cost-to-revenue variance. Vendor-invoice vs customer-invoice exceptions. Gross margin by vendor, partner, product.
Explore →Fully branded portals per partner. Self-service invoice history and subscription management. Optional end-customer tier.
Explore →ConnectWise, Autotask, HaloPSA, Xero, MYOB, Microsoft Partner Center, Ingram Micro, Datto, Stripe. 40+ connectors.
Explore →10+ vendors upstream, 100–500 MSP partners downstream, thousands of end-customers. The Manage-Protect-shaped business.
How it fits →Groups of 20–80 MSPs pooling procurement power. Shared billing, consolidated vendor relationships, collective pricing.
How it fits →Focused portfolios — SentinelOne, Guardz, Acronis, Dropsuite. Fewer vendors, deeper integration, tight margin control.
How it fits →Based on baseline data gathered from distributor customers sized similarly to Manage Protect (~10 vendors, ~250 partners, 12K+ subscriptions).
An ANZ cloud distributor — 11 vendors, 287 MSP partners, ~14,000 subscriptions — replaced a five-year-old spreadsheet reconciliation process with Cloud Billing Services over a six-week onboarding.
"We used to close on day twelve of the month and still find supplier invoices two weeks later. Our last close finished on day four, and our margin dashboard matched Xero to the dollar."
Monthly subscription. No ramp-year commitments. No mandatory implementation credit you won't use.
Small distributors and aggregators. Up to 50 partners, 3 vendors.
Mid-sized distributors. 50–250 partners, 10+ vendors.
Large distributors. 250+ partners, multi-entity, custom rules.
Twenty minutes. Your platform, your numbers, your pain points. We'll show you what a proper reconciliation and billing run looks like for a business shaped like yours.